Use Harmodesk with your team

Harmodesk is a software designed for managers who manage teams that on a daily basis perform repeatable and structured processes. Such tasks are most often performed in Business Services teams (SSC/BPO) and Back Office departments, among others in the following areas: accounting, human resources and payroll, controlling and reporting, customer service, complaints, sales support, case service.

For whom?

dla księgowych

Accounting teams

dla kadr i płac

Human Resources & Payroll

kontroling

Controlling and reporting

obsługa klienta

Customer service

reklamacje

Complaints

wsparcie dla sprzedaży

Sales support

See how Harmodesk can help your organization.

Applications

Management and prioritization of tasks

Be sure that priority tasks will be completed.

Real support in a hybrid work model

Monitor the progress of work being done by your employees, wherever they are working from.

Process standardization

Eliminate an impression of chaos and implement the best practices as standards in an entire team.

Team efficiency and engagement

Make your employees faster and more willing to complete tasks.

Minimising delays and managing backlog

Stop worrying about deadlines. The system will remember them on your behalf, allocating tasks and ensuring SLAs (i.e. Service Level Agreements) are met.

Reporting and visualization of task data

Make decisions based on reliable data, easy-interpreted reports and proven visualizations.

Read more applications

Performance measurement and process analysis

Get precise data and reports on the task completion process of your team.

Process quality management

Make your employees complete tasks without errors and hold-ups.

Efficient communication

Improve communication by providing one clear picture of task completion to the team.

Competence development - introduction of new employees

Efficiently develop the skills of team members and introduce new employees.

Digital transformation

Accelerate your organization's digital transformation with assurance of the effectiveness.

Support for LEAN methodology

Use a proven recipe to bring LEAN to your team quickly and efficiently.

ROI (i.e. Return Of Investment) monitoring

Make changes consciously, using ongoing measurements of their effects.

Measurement of working time

Use the best time sheet in the world dedicated to business services teams.

Finance - Back Office

Use a proven tool that effectively supports the Manager of the Operational Department in organizing the current work of the Back Office.

SSC/BPO

Use a proven tool in your organization that effectively supports managers in managing teamwork and optimizing processes.

"After just one month the results of this implementation were already visible. We could see, measure and observe the new reality."

Waldemar Hlebowicz

Managing Director

Explore our Case Studies

Schneider Electric

Breakthrough transformation "from good to excellent" at Procurement Centre of Excellence.

Asseco

How to ensure full transparency and trust in remote working?

AMS

How to Boost Productivity by 30% and resolution time by 300% without IT engagement?