Process standardization

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By eliminating waste of time and energy, unifying and business process standardization, and as a result of following best practices by all team members, you can free up 5% of your line workers' time within a few weeks.

See how much additional time - of your line workers, as well as of you and other leaders - you can free up with Harmodesk in this short period of time. See also what other benefits you can count on in the longer term. Use the Calculator of the freed up time, which we created on the basis of our experience in over 500 Business Services and Back/Middle Office teams.

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Effective business process standardization in your organisation is key to success

Your workforce is made up of experienced professionals who have built up their expertise over the years and perfected their methods. However, your team also consists of employees who have not yet acquired such skills. You can wait years for them to perfect their work, or you can motivate your best employees to share their best working methods with the rest of your team. This is not always easy and sometimes you are not able to count on 100 percent effectiveness in achieving these goals (check how to implement support for LEAN methodology in Business Services).

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How to make your best employees willing to share their knowledge and experience about their work with other team members?

How can you easily identify activities and areas where specific employees lead the team? It is possible to have reliable information on which team member is best at what. To achieve this, you need to have reliable numbers to assess the timeliness, quality and productivity of your employees. How to obtain such reliable KPIs? What can be done to make managing and prioritising tasks simple and intuitive? You need to have reliable data on employee time spent on specific activities, which will serve as a basis for evaluating the processes and performance of each team member.

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How to obtain reliable data on the time spent by employees on tasks?

This is made possible by time measurement, which involves collecting key data on the processes that employees carry out in their daily work. Such measures will help to identify the best standards and, once implemented across the team, will enable the team to realise its full potential as all employees will know how to deliver against the best standards.

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How to introduce best standards across the team with process automation and process mapping

Business process standardization plays a key role in optimising work in your company. Thanks to standardisation - mapping it and automating - you are able to ensure that work is carried out according to the best methods, you provide cost reduction and smart process management to your organization. Company with standardized processes has its procedures and operations established in the best way in the context of company's costs, productivity, optimal use of resources or workflows.

With focus on process standardization in business process management, actions taken by your employees are always effective (lever for process automation), and they maximise the parameters that describe quality, efficiency and completing tasks in a timely manner.

Business process standardization enables the implementation of business processes first time right, reflects the LEAN methodology (see: Support for LEAN methodology), and is crucial from the point of view of creating team value for the entire company and influence other departments in the company. Department implementing smart process standardization becomes a pattern model for other departments in standardizing processes (e.g. sales, customer support, service) what is the key issue for the continuous improvement process in organizations.

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Skilful business process standardization makes you able to use 100 per cent of your employees' potential

Business process optimization and process standardization go hand in hand and constitute for the managers a guarantee of the best use of the organisation's resources. What is important, the introduction of the best standards in an organisation does not have to take place at the expense of the team's morale and motivation (for example because of fair task distribution). Through skilful and proven actions, rules and procedures which constitite best practices, goals of not only maintaining employee morale and motivation, but also stimulating them, can be effectively achieved.

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Process standardization is the best way to success of an organisation and the success of your clients

Ensuring high team efficiency and engagement is crucial to boost employees' morale and motivate them to make improvements quickly and effectively is not everything. Harmodesk offers much more than that.

System - which can be compared to a kind of practical bank of standard documentation - makes the team not only have real time access to the best practices but also but incorporates every procedure (similarly concerning products and services) into the daily work of the team on an ongoing basis in a natural way.

While there are many different systems for task management offered on the market companies in Business Services industry need dedicated tools as such software are able to give the greatest added value not only to employees (job must be done on time!) but also to managers (the tool gives you great control over over the team's working time, frees up time from tedious operational work to conceptual and creative work), business stakeholders, clients or customers.

Well organized processes benefits not only in harmonious workflow but also in faster organisational progress. How to standardize processes and create idea friendly and pro growth work environment? With Harmodesk you have all of this in one tool for Busness Services.