Harmodesk is a treasure of data and visualization
The data collected by the program about the team's work are a source of many useful visualizations that allow you to monitor the status of the team's tasks on an ongoing basis.
Here you can see the dynamic flow of tasks within a business day.
Here you can see the dynamic flow of tasks within a business day.
Are you happy with the team's progress?
You already have the first picture of your team's current work. You'd probably like to identify the bottleneck behind the backlog and remove the cause.
Whenever you want to reach for more precise data, you can reach for detailed reports by clicking on the links under the data you are interested in.
Let us guide you this time.
Whenever you want to reach for more precise data, you can reach for detailed reports by clicking on the links under the data you are interested in.
Let us guide you this time.
Analyze the status of suspended tasks (i.e. on hold)
For that, you reach for detailed data on suspensions. Take a look at the data.
Do you wonder what your employees do?
Let's find out what specific activities your employees devote their work time on.
Analyse long term data
Harmodesk provides you full visibility into the work of your team members, which allows you the daily management. The data you collect in this way can also be used for the long term through Harmodesk's direct connection to Qlik BI.
You get a set of 100 proven and ready-to-use medium and long term worksheets. Thanks to intuitive visualizations, you have clear charts on hand, which will help you meet your long-term goals.
Monitor your team effectiveness, identify and eliminate waste, implement improvements and gain evidence of their effectiveness.
Be sure that your decision is based on facts. Gain a specific arguments to talks with management, customers and business.
You get a set of 100 proven and ready-to-use medium and long term worksheets. Thanks to intuitive visualizations, you have clear charts on hand, which will help you meet your long-term goals.
Monitor your team effectiveness, identify and eliminate waste, implement improvements and gain evidence of their effectiveness.
Be sure that your decision is based on facts. Gain a specific arguments to talks with management, customers and business.
Organise the teamwork effectively
Harmodesk lets you monitor a timeliness, quality, and productivity in your team's daily work. Based on the data, you identify bottlenecks and make improvements.
Employees also have access to certain data. And this - combined with automatic task distribution that ensures fair distribution - increases employee engagement. No one will complain that you assigned them the task.
The system dispatches them to each employee one by one. This allows each team member to focus one hundred percent on what they are doing.
You prioritise the tasks and have real-time knowledge about the progress of work. Thanks to this you are sure that the priority tasks will be completed.
Employees also have access to certain data. And this - combined with automatic task distribution that ensures fair distribution - increases employee engagement. No one will complain that you assigned them the task.
The system dispatches them to each employee one by one. This allows each team member to focus one hundred percent on what they are doing.
You prioritise the tasks and have real-time knowledge about the progress of work. Thanks to this you are sure that the priority tasks will be completed.
Team's status
5
5 - liczba twoich pracowników zalogowana w systemie
You know how many people are at work today.
5
33
You know, the backlog you have
33
2
You know how many tasks are due today
2
6
You know how many tasks are suspended
6
219
You know how many tasks your employees completed today
219
0
Here you can see the structure of pending tasks in the task funnel (their number) broken down by individual processes (domestic posting, other posting). It allows you to see exactly which tasks will put the most strain on your team today.
Here you can see the number of hours each team member worked on a particular day. You can check if the work is evenly distributed among the team members.
Here's the number of hours your entire team works within a day, broken down into: tasks completed, interruptions and suspensions (hold-ups). This last cause is typical waste of time - it's worth to know the details and eliminate them.
67
67 - the total number of suspended tasks in the funnel. These include tasks that were suspended today as well as in previous days.
67
Here you can see the numbers of tasks on hold for each of your employees. Thanks to that, you know which employee is having the most problems.
Here you can see the numbers of suspended tasks by their causes. You can see that one of the key causes of the backlog is customer Z who delivers incomplete invoices.
